Haulage company in Warrington
This client already had their gas contract via Double M Business Services.
However, the electricity contract was not due to be renewed until December last year.
In February we were contacted by the MD shocked at the cost of the most recent electricity bill.
A member of the company’s finance team who was responsible for overseeing energy costs had left the business and not informed anyone of the change in December.
The electricity rates doubled resulting in the client paying an extra £2,500 in energy costs.
Double M immediately got involved speaking with the energy company and negotiated a new contract with a rate less than the previous contract, getting the contract backdated and recovering £950 of costs.
Moving forward, Double M will now contact the client before the next scheduled contract change to ensure this does not happen again.